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SES Broadband Questions

We are able to carry out

mobile Satellite Broadband demonstrations at your premises.

  • What is SES Broadband?

    SES Broadband is Europe’s newest Ka band satellite broadband service. Using the latest hardware and antenna technology SES Broadband offers super-fast satellite broadband, in England, Ireland, France, Belgium, Switzerland, Luxembourg and the Netherlands, without the need for a fixed telephone line.

  • How fast is SES Broadband?

    SES Broadband offers download speed of up to 20 Mbs  and upload speeds of up to 2 Mbs.

    Unlike fixed line broadband, SES broadband does not rely on your location, it is location independent.

  • Can I upgrade and downgrade between the different tariffs?

    Yes, you can upgrade or downgrade the tariff. If you downgrade to a lower tariff the charge will be 1 month of your old tariff. Your downgrade will be performed on the day requested.

    For upgrades you will be charged for whatever pro-rata is applicable for the remainder of the billing period.

  • Is a Fixed IP address part of the SES package?

    All SES Broadband tariffs include a single reserved IP address which to all intents and purposes is fixed.

  • Who provides support?

    SatelliteBroadband.biz provide all technical support and we have access to the satellite service provider - charges for visits may apply.

  • Can I use SES Broadband with a wired or wireless network?

    The supplied Gillat Modem is sufficient for connection of one PC. With a suitable Ethernet WAN presentation router which Satellitebroadband.biz can supply if required, you can connect wired and wireless devices.

  • Can I play games on-line?

    Games that don't involve fast real-time interaction will work perfectly well. This sort of connection is not recommended for multi-player or first person gaming due to latency.

Tooway Broadband Questions

  • What is Tooway Broadband?

    Tooway Broadband was Europe's first affordable broadband product which uses the latest hardware and antenna technology.

  • How fast is Tooway Broadband?

    Tooway Broadband offers download speed of up to 22 Mbs  and upload speeds of up to 6 Mbs.

    Unlike fixed line broadband, Tooway broadband does not rely on your location, it is location independent.

  • Can I upgrade and downgrade between the different tariffs?

    You are able to change tariffs during the first 24 months of the contract or anytime after that. If downgrading to a lower tariff, you will be charged 1 month of your old tariff as a downgrade fee.

    Upgrades are processed at midnight on the day we recieve the request. You will be charged for whatever the pro-rata part month is applicable between the date you asked to upgrade and your next billing date.

  • Is a Fixed IP address part of the Tooway package?

    The Pro packages include a single fixed IP address. Additional Fixed IP addresses up to a maximum of 4 with additional charges.

  • Who provides support?

    SatelliteBroadband.biz provide all technical support and we have access to the satellite service provider - charges for visits may apply.

  • Can I use Tooway Broadband with a wired or wireless network?

    The supplied Tooway Modem is sufficient for connection of one PC. With a suitable Ethernet WAN presentation router which Satellitebroadband.biz can supply if required, you can connect wired and wireless devices.

  • What is the benefit of the Tooway Pro Tariffs?

    As part of the Pro tariff  from 7am to 7pm, the Business service provides double the bandwidth allocation - half the contention ratio compared to the B2C (Non Pro Tariffs).

Note: Tooway Pro are the only Tariffs available for new Tooway connections

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